These Terms & Conditions (T&Cs) are an informal contract between myself, Stephen Lewis (your instructor) and you, the pupil.
Laid out within them are the services you will receive from me and the commitment I expect in return.
As your instructor I will:
a) (allowing for traffic and weather conditions) arrive at lessons promptly before or at the start time,
b) conduct the lesson within the DVSA code of conduct for driving instructors,
c) inform you as soon as possible of any lesson cancellation due to personal or mechanical reasons,
d) provide instruction at a pace suitable to your ability,
e) withdraw the car for test if I believe you are not up to test standard.
As your instructor I will not:
a) allow smoking in the car,
b) allow a lesson to begin or continue if I believe you are incapable of taking part in the lesson through illness or due to drug or alcohol intake. This is in the interest of public safety.
c) allow the interference of relatives or friends in the lesson content or structure,
d) accept IOUs in lieu of payment.
As a pupil I expect you to:
a) be ready for lessons promptly - waiting time is 10 mins per hour of the lesson, beyond this time the lesson will be cancelled at full cost to yourself,
b) inform me within 24 hrs of the start of a lesson if you are unable to attend (extreme circumstances are exempt). Failure to do so will result in full payment for that lesson.
c) conduct yourself in a reasonable and polite manner,
d) ask permission for friends or family to be present during a lesson,
e) put effort into your training. This is a two way contract, I am willing to instruct if you are willing to learn,
f) inform me of any changes in personal details or arrangements with lessons. This includes pick up and drop off agreements.
There are however circumstances that are out of my control, for example if the DVSA or an Examiner has to cancel a test at short notice. In this instance neither the instructor nor the pupil is at fault. Also, remember that during your lessons I am legally responsible for you, the car and your actions or inactions. However, on your test you are legally responsible; the Examiner is there to observe you.
Please also remember that this is my livelihood and not a hobby.